½ Day Event: Design + Customer Experience
September 21, 2021 @ 12:00 pm - 3:30 pm
How can we deliver greater livability + attainability through design AND improve the customer experience before and after the sale or rental through strategic use of language + Prop Tech?
We’re talking flexibility + adaptability in both design + customer experience.
In just over 3 hours, you’ll hear from 6 people who are thinking differently and providing solutions that matter today. Then you’ll have the opportunity to share your ideas and insights and ask questions.
To watch recap videos and access other resources, click the recap tab above.
- VIRTUAL EVENT; REGISTRATION REQUIRED
- FREE AND OPEN TO ALL
Head of Industry Relations
Director of Lifestyle
Meghna Krishna Bondili
VP Growth & Partnerships
Founder + CEO
Designer, Healthy Materials + Kitchen Specialist
Vera Iconica Architecture
Executive Director, Programs + Engagement
Housing Innovation Alliance
MANAGER, COMMUNICATIONS + MEMBERSHIP
HOUSING INNOVATION ALLIANCE
EXPERT SNAPSHOTS: Prop Tech + Consumer Engagement
Learn about data, analytics and tools that tell a story and give context to consumers in their home and community searches, while empowering the industry to deliver living experiences that better meet their needs. We'll also discuss how technology is making the transaction process more economical and empowering consumers to manage their homes after the sale -- whether they're primary residences or income generating assets.
You will hear from:
- Blair Costello, Designer, Healthy Materials + Kitchen Specialist, Vera Iconica Architecture
- Bobby Bryant, Founder + CEO, Ask DOSS
- Sara Maffey, Head of Industry Relations, Local Logic
EXPERT SNAPSHOTS: Thoughtful Communications + Design
In this session, we'll discuss the opportunities to support livability + attainability BY DESIGN and communicate more effectively with today's audience, taking demographic and societal changes into account as we determine what to say to stakeholders (value propositions and consumers, communities and partners) and how to say it (language + tools).
You will hear from:
- Ashley Abernethy, VP Growth & Partnerships, RISE
- Meghna Krishna Bondili, Founder, Butterfly Voyage
- Rhea Vaflor, Director of Lifestyle, Hickok Cole